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Last updated 18 August 2026
The terms that govern use of this website, and the default terms on which we engage. A signed proposal or contract always takes precedence over this page.
Status
These terms are a genuine draft describing how we actually engage, pending review by a qualified legal professional. Items marked TODO(verify) are not yet confirmed, and the liability cap and jurisdiction clause in particular are unfinished. They are published in this state deliberately: the site this replaces linked an empty terms page from every footer.
By using this website you accept these terms. If you do not accept them, please do not use the site. These terms apply to the website itself and set the default position for service engagements; where you and we sign a proposal, statement of work or master services agreement, that document governs and these terms fill only the gaps it leaves.
We may update this page. The date above shows the current version. Continuing to use the site after a change means you accept the updated terms.
You may read, print and share anything on this site for your own business purposes. You may not:
The content on this site is provided for information. It is not professional advice for your particular situation, and you should not act on it without talking to us or to another qualified adviser first.
Nothing on this site is an offer capable of acceptance, and sending an enquiry does not create a contract. An engagement begins when we have both signed a proposal or statement of work that names the scope, the deliverables, the timeline and the fee.
Estimates given before a written scope exists are estimates. They are our honest view on the information available and they are not fixed prices.
Work outside the agreed scope is handled as a written change request, priced and scheduled before it starts. We would rather have an awkward conversation about a change request than a quiet one about a missed date.
Delivery depends on you as well as us: access, decisions, review of what we send, and the content and data we need. Where a dependency on your side is late, the schedule moves by at least that amount, and we will say so at the time rather than at the end.
On full payment of the fees due for a deliverable, ownership of the custom source code and design work created specifically for you under that engagement passes to you, along with the repositories, documentation and infrastructure accounts held in your name.
Two things do not transfer, and they are worth naming. First, third-party and open source components remain under their own licences, which we will list. Second, our pre-existing tools, libraries, internal frameworks and general know-how remain ours; you get a perpetual, non-exclusive licence to use them as part of your deliverable. Without that carve-out, every project would strip us of the ability to do the next one.
You keep ownership of everything you give us: your content, data, trade marks and brand assets. You confirm you have the right to give them to us.
We may describe the work in our portfolio, in general terms, only with your prior written agreement. Nothing goes on this site as a case study or a client name without it.
Fees, currency, milestones and the invoicing schedule are set in the proposal or statement of work. In the absence of anything else agreed:
TODO(verify): confirm the standard payment period, the deposit or milestone structure, the GST registration position and whether any interest is charged on late payment. These are commercial decisions, not drafting ones.
Each of us will keep the other’s confidential information confidential, use it only for the engagement, and disclose it only to people who need it and are under equivalent obligations. This applies whether or not a separate NDA is in place, and it survives the end of the engagement.
It does not cover information that is already public through no fault of the receiving party, was already known to it, is independently developed without reference to the disclosure, or must be disclosed by law. Where disclosure is compelled by law, we will tell you first unless we are prohibited from doing so.
Where we process personal data on your behalf, we do so on your instructions and in line with our privacy policy and any data processing terms we sign.
We warrant that we will perform our services with reasonable skill and care, using suitably competent people, and that the deliverables will materially conform to the agreed scope at the point of acceptance.
We do not warrant that software will be free of all defects, that it will be uninterrupted, or that it will meet a requirement that was never written down. We do not warrant the availability of third-party services, APIs, hosting providers or model providers we integrate at your request, and we cannot warrant outcomes that depend on them.
We make no guarantee of any commercial result: search rankings, traffic, conversion rates, revenue or savings. Anyone who guarantees a search ranking is either misleading you or is about to.
This website itself is provided as it is. We take care over what we publish, but we do not warrant that it is complete or current at every moment.
Neither of us limits liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot be limited under applicable law.
Subject to that, neither party is liable to the other for indirect or consequential loss, or for loss of profit, revenue, anticipated savings, goodwill or data, however arising.
TODO(verify): the aggregate liability cap is deliberately left blank. It must be set against the company’s professional indemnity cover and typical contract value, on legal advice. A figure copied from a template gives both sides false confidence and may be unenforceable.
Either of us may terminate an engagement on 30 days’ written notice, or immediately if the other commits a material breach and does not fix it within 15 days of being told about it in writing.
On termination you pay for work properly performed up to the termination date, and we hand over what has been paid for: code, credentials, documentation and accounts. We do not hold deliverables hostage over a disputed invoice, and we expect the same good faith in return.
We may suspend access to a service we host for you where there is a security risk, a legal requirement, or a materially overdue invoice, after written notice.
These terms and any engagement under them are governed by the laws of India.
TODO(verify): the exclusive jurisdiction clause must name the correct courts, which follows from the registered office of the legal entity. The intended position is the courts at Bhavnagar, Gujarat, but the registered entity name and registered address are both unconfirmed and two conflicting addresses are publicly visible. This clause must not be published with a guessed jurisdiction.
Before starting proceedings, we will each try in good faith to resolve a dispute by discussion between people with authority to settle it.
Send legal notices and queries about these terms through the enquiry form, marking the first line “Legal notice” so it is routed correctly.
General enquiries: +91 76006 17300.
TODO(verify): the registered entity name, its registered office address for service of notices, and a dedicated email address for legal correspondence. ConnectGo Infoware is the trading name used across this site; the registered legal entity has not been confirmed in writing. No email address is published anywhere on this site because the one on the previous site was a typo and undeliverable, and a legal notice address that bounces is a serious problem rather than a cosmetic one.
